from Anonymous on 30/12/2009
After my Virgin Plus box was replaced I found out that the new unit had no component high def out only HDMI. I ordered this via Amazon and selected the wrong product. Frank in the customer services dept put me on the right track and sent me an RMA,having identified the right part; which I ordered and recieved promptly. It works fine with the Virgin plus box ( new Samsung type)
If only all e r-retailers were this much on the ball!
from Anonymous on 12/11/2009
order was recieved within 2 days (despite royal mail strike), product was easy to fit, and once fitted worked a dream.
I can't see the difference the product twice the price of this would make, so would recommend this to anyone who want Sky HD but has no HDMI ports on thier HD ready TV.
Company have been great, and swift at resolving issue with the power cord (fuse went first time, but manufacters fault not theirs).
great product +Great service = very happy customer. Thanks, makes a pleasent change for internet only company.